Emotional Intelligence
Emotional Intelligence (EI) is vital for developing meaningful professional relationships. Develop your skills by exploring what EI involves and the role it plays in understanding emotions and building rapport to develop stronger relationships.
Emotional Intelligence
This course will enable you to
- Understand the basics of Emotional Intelligence (EI) and its importance in your role as an accountant
- Discover the importance of self-awareness and self-reflection and the benefits these can have on your performance
- Identify the difference between thoughts, emotions and moods
- Understand the importance of building rapport when developing relationships
- Discover the importance of empathy and how to use it in a professional environment
About the course
Extensive research shows Emotional Intelligence (EI) is crucial for creating and developing meaningful relationships. But what is meant by EI and how can you improve your EI skills?
This course will guide you through the basics of EI and identify the role your emotions have on your performance. It looks at how you can improve your EI through self-awareness and self-reflection. Once we have a better understanding of ourselves, we can understand the emotions and build rapport with those around us, helping to create and sustain professional relationships.
Look inside
Contents
How it works
Authors
Ben Rawal
After a successful career as a head of internal audit, Ben changed tack to work with accountants, finance professionals and teams on their personal effectiveness. He is now a director and lead consultant with Aspire Consulting Solutions, a business supporting individuals and teams to improve overall organisational performance.
Alan Nelson
Alan Nelson is the founder of accountingcpd and has a keen interest in economics and in management skills training in the accountancy profession. He has been Chair of ICAEW's Practice Assurance Committee, and a member of ACCA's SME Committee and of IFA's Regulatory Committee. He is currently a member of the Bank of England's Decision Making Panel.
