Emotional Intelligence
Emotional Intelligence (EI) is vital for developing meaningful professional relationships. Develop your skills by exploring what EI involves and the role it plays in understanding emotions and building rapport to develop stronger relationships.

Emotional Intelligence
This course will enable you to
About the course
Extensive research shows Emotional Intelligence (EI) is crucial for creating and developing meaningful relationships. But what is meant by EI and how can you improve your EI skills?
This course will guide you through the basics of EI and identify the role your emotions have on your performance. It looks at how you can improve your EI through self-awareness and self-reflection. Once we have a better understanding of ourselves, we can understand the emotions and build rapport with those around us, helping to create and sustain professional relationships.




