Lean Process Improvement

• Understand the benefits of the lean philosophy
• Establish the starting point and stages in a lean improvement project
• Define value stream mapping (VSM), and the outcome you wish to achieve in an improvement project
• Understand the principles of good process design and the key tools of lean improvement
• Structure your organisation's lean improvement efforts, including the composition of an improvement team and the stages that the improvement team should work through

Lean is a philosophy. It centres on encouraging skilled and motivated people across the organisation to work together to improve the efficiency of processes. It allows us to create a system where we can use time we used to spend rectifying mistakes on more profitable activities.

The approach has gained tremendous traction over the last 15 years, and organisations all over the world are now applying the principles of lean improvement. Nevertheless, lean remains something of an enigma – many people do not fully understand its core philosophy. The efficiencies gained from lean improvement can be used to serve more customers and develop new products and services. Now enhanced with additional case studies and video interviews with the author, this course will help you to understand the concepts and beliefs at the heart of the lean philosophy, and to think through its application within your organisation.